Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Detailing Angel Private Limited (operating under the brand "Kavaché", "Company", "we", "us", or "our"), concerning your access to and use of the Kavaché website and the services we provide. You agree that by accessing the site or utilizing our services, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

2. User Accounts and Client Portal

To access your e-Warranty cards and service history, you must authenticate through our Client Portal using an email-based One-Time Password (OTP) system.

• You agree to provide current, complete, and accurate information when interacting with our services.
• You are responsible for maintaining the confidentiality of your access mechanisms (e.g., your email inbox).
• We reserve the right to suspend or terminate your access to the Client Portal if any information provided proves to be false, inaccurate, or in violation of these Terms.

3. Services and e-Warranty

Kavaché offers premium automotive detailing, ceramic coating, and paint protection services. Our warranties are governed by the following conditions:

• Issuance: An e-Warranty card is generated solely for eligible services and is accessible via the Client Portal. Services marked as "Not Covered Under Warranty" do not qualify for claims.
• Claims Process: To initiate a claim, you must submit a written description and photographic evidence through the Client Portal.
• Adjudication: Kavaché reserves the absolute right to inspect the vehicle (virtually via photos or physically) and determine the validity of the claim. Claims may be approved or rejected based on the specific inclusions and exclusions detailed in your e-Warranty card.
• Invalidation: Warranties are void if the vehicle is subjected to improper washing techniques, abrasive chemicals, unauthorized modifications, accidents, or neglect.

4. Franchise Inquiries

Submitting an application through our Franchise Portal constitutes an expression of interest and does not bind Kavaché into any franchise agreement or partnership. We reserve the right to reject any franchise application at our sole discretion without providing reasons. Any business details submitted will be held in confidence but used to evaluate your suitability as a franchisee.

5. Blog and Informational Content

The articles, guides, and tips provided on the Kavaché Blog are for general informational purposes only. While we strive to provide accurate and up-to-date expert advice regarding auto detailing and car care, this information does not constitute professional binding advice. Your vehicle's specific needs may vary based on its condition, environment, and history. Kavaché assumes no liability for actions taken based on the informational content provided on our blog.

6. Limitation of Liability

In no event will Kavaché, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or our physical services, even if we have been advised of the possibility of such damages. Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us for the specific service in question.

7. Governing Law

These Terms shall be governed by and defined following the laws of India. Kavaché and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

8. Contact Us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: